Select an operating system and version to see available software for this product. You can follow the question or vote as helpful, but you cannot reply to this thread. Make sure the recommended driver is installed. Because the HP scan software is not available, the Scan to button will be disabled on the printer but Windows Fax and Scan or Paint will still work. Message 2 of 7. HP also had services and consulting business around its products and partner products. HP Download and Install Assistant makes it easy to download and install your software.
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Pick one to manage settings for that function.
DriverMax – Imaging Devices – Hewlett-Packard – HP LaserJet Scanner Computer Driver Updates
HP LaserJet Printer drivers – Download
People with scan issues but with different LaserJet prints are told to clean up all HP drivers, reinstall the printer via USB and let Windows pick the correct but very old print driver. This thread is locked. HP has scanned your product but currently has no suggestions for driver updates.
Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. I have a new PC with Windows bit. You could try a third part pdf writer, Ive used cutepdf the free version. HP encountered an error while trying to scan your product. Select an operating system and version to see available software for this product. I installed Windows7 bit edition.
HP LaserJet 3390 All-in-One Printer
In the Select Device window, make sure the printer is selected and then click OK.
Message 7 of 7. Thank you for replying.
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Select all Deselect all. How satisfied are you with this reply? The Scan feature in Windows twaim, Windows 8. I have the similar issue. This is the driver that I used on the previous older system. Sorry this didn’t help. See the link below for how to get the scanner portion going. Message 5 of 7.